Thursday, September 25, 2014

Five Ways of Appeasing Angry Customers

Customers can get angry or dissatisfied for a lot of reason. Unmet expectations, orders failed to be delivered on time, rude store staff or long waiting time are just some of the things that can really tick off any customer.
How To Appease Angry Customer

As you transact with different people in a physical setting or even online, there will be people who will feel dissatisfied about your product or services. Although some issues can be resolved quickly, there will be times when misunderstandings escalate ending up causing your customer to feel angry.

When this happen, it’s important to know what you should do to effectively contain the situation. When someone starts to create a scene or engage your staff in a heated confrontation, you’ve got to know how to keep your grounds and appease angry customer as soon as possible.

Here are some tips that can help you deal with impassioned customers in your wholesale shoe store.

1.    Be prepared

You will never know when these kinds of situation will happen, you may even wish it never does, but being prepared can help resolve issues quickly and can reduce any damage it has on your wholesale shoes business. Train your staff on how to give a quality customer service and design a protocol that they can follow when they encounter angry customers.

2.    Act quickly

Your ability to respond quickly and efficiently would be tested in this scenario. When there’s an upset customer on your retail store, respond quickly to assist and resolve their complaints. The longer they wait, the more they seethe.

Approach your customer and apologize for any inconvenience then let them air out their concerns without interfering. Being there and responding quickly can show your responsibility as the owner and will encourage your customer to calm down and let you handle the situation. If needed, you can invite them to go inside your office or on one corner of the store to get as much privacy and to avoid disturbing other customers inside your store.

3.    Keep the tone of your voice gentle and sympathetic

Not all customer complaints can be justified. There will be other people who would just feel unhappy over small things that may mean nothing to others. But no matter what the situation is, you have to realize that they need your sympathy and they expect you to listen to them to value their opinions.

Talk calmly and slowly to keep arguments from escalating. Showing sympathy to your customer is often the first step in resolving any issue with an angry customer.

4.    Show accountability and responsibility about the issue

When you approach an upset customer, always make sure to give your name to establish connection with them. As you hear their complaints it’s important to let them feel that you or the store manager is responsible over any issue that may happen in connection with your business.

5.    Ask for contact information

Some complaints may not be resolved right away. When this happened, you have to make sure that your customers will be updated with all the actions taken to address her concerns. Ask for their email address or mobile numbers so you can reach them once their problems is resolved.

Before ending any conversation with your customers, always ask if there’s anything else that you can help them with. Don’t forget to thank them for their time and apologize once again for any inconvenience brought to them by this issue. Follow these tricks to appease angry customers and use this experience to make your business grow and learn more about handling your dear shoppers.
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Thursday, September 18, 2014

Spice up Your Fall fashion With These Magazine Print Shoes

On the previous season, we brought you some exciting graphic print shoes to wear with your best summer outfits. Different pairs of wedge shoes, platform pumps, and stunning flat shoes came to life with colorful graphic prints and style that surely made an impression to shoe lovers all over the world.

This exciting month of September, as we welcome the coming of the fall season, we bring you another high fashion printed shoe that you will totally adore. This fashion trend has been around for some time but still never fails to put a smile on the face of every shoe shopper.

Unlike other formal wear, these women’s shoes have a little bit of playfulness around it, especially with its interesting details. But at the same time, it also has a hint of retro fashion that is very familiar to all of us. So if you’re ready for some eye-candy, read down below and take a look at the latest addition to our shoe selection. Here are some Magazine Printed shoes from Ceriwholesale.

Magazine Print Lace Up Shoes

Magazine Print Lace Up Shoes

The ultimate comfy shoes of women on the go are now available in fun and exciting designs. These low flat heels have upper finished with magazine prints that will let you enjoy walking comfortably anywhere you go.

Platform Graphic Strappy Pumps

Platform Graphic Strappy Pumps

Transitioning your fashion from summer to fall can be a little tricky, but if you still feel like summer is just around the corner, these lovely strappy pumps can be your best summer to fall shoes. Imagine wearing these platform pumps to your weekend parties or when just hanging out with friends while catching your favorite movies. The creative prints of this magazine printed platforms are an effortless addition to your casual look while taking your fashion style up a notch!

Pointed Toe Platform Pumps

Pointed Toe Platform Pumps

Do you want something a little subdued? This pair of pointed toe platform pumps has the right amount of style and elegance in it. Unlike your usual nude pumps, these love shoes has text graphics on it to give it a little oomph!

What do you think of these selections? Would you love to wear them? Share your thoughts and ideas in the comment section below and we’ll get back to you as soon as we can!

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Wednesday, September 10, 2014

When is Open-Toed Footwear a No-no?

Open toes shoes are surely one of the go to shoes of ladies especially during summer. It’s trendy, it’s sexy plus it let your newly painted toe nails take the spotlight. Aside from that, open toe pumps are also easy to wear and can be paired of with almost any outfit for casual or semi formal events.

A no-no list For Open Toe Shoes

However, no matter how cute or adorable your open toe shoes are, there will still be days or situations that will require you to kick it off and switch to something more appropriate.

If you’re one of the women who are wondering when are open-toed shoes a no-no, read on below and find out for yourself.

Job Interviews

There will be times when peep toe shoes may seem too casual on a formal setting. When you’re applying on a company where you’re required to wear business attire, remember to skip those peep toe pumps and go for more appropriate closed shoes.

This is especially true if you’re applying for jobs in banks, offices and other executive setting. Jobs in advertising, interior design or events may not require formal wear but remember to keep your wholesale shoes neat and stylish during interviews.

The shoes you wear will surely be a part of people’s first impression of you so it’s always better to err on the side of caution and wear your best formal shoes. A pair of neatly polished dress shoes, preferably in black color, always looks good if you really want to get the job and be hired during your interview.

During fall/winter season


Open toe shoes technically have a season. Unlike other footwear, it is best advised to put on open toed shoes during dry and warm days which can span from the month of May to late September. After these months, you might want to consider putting your open toe shoes back inside a storage box and push it to the farthest corner of your closet.

On the other hand, fall and winter season is the best time to wear your ankle boots or knee high boots. When it’s not practical to risk having frost bite with your open toe shoes, women’s boots can surely keep you warm and comfortable wherever you go. 

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Thursday, September 4, 2014

Time to Dust Off Your Boots!

We can almost feel the nip in the air and the weather is now starting to cool down. Although we’re still few days away before fall season officially kicks in, the cold weather is already telling us to dust off our boots and prepare our wardrobe for another exciting season.

Time to Dust Off Your Boots

After few months of being hidden at the back of your closet, this is the best time to get your favorite pair of boots wear them again in the most fashionable way.

Plan how to wear your boots this season

With just a few pair of boots, you can create different looks to suit this season’s current trends. Set aside some time, especially during weekends to plan how you can wear your boots with your jeans and tops.

Just mix and match your dresses, leggings, scarves, cardigans and jeans to see which ones look great together. Pick up some accessories and bags appropriate for this season to keep your outfit fresh and updated.

If you feel like you have more space to fill in your closet, why not buy new boots to update your collection. Most fashion boutiques and shoe stores will be filled different women’s boots so you’ll surely find new pair of boots that will fit your personality and style.

Keeping your boots in shape

Before messy weather comes, be sure to protect your leather boots with water repellent coating. This simple step can prolong the life of your boots and will keep it looking great through out the season.

Upon taking off your shoes, remember to use boot shapers to keep it from folding and acquiring deep creases. You can also apply DIY solutions like putting on rolled up magazine or pool noodle inside your knee high boots to keep it straight and upright while inside your closet. 

Ready to conquer the fashion scene this fall season? Take out your boots and enjoy looking great with stylish footwear.

Find fashionable sunglasses on our website -

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